Euraleah B

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Verified Reviewer

I need to replace my battery is to my instant power jump box

I broke my cable to my instant power jump box and I need to repair my red cable which is the positive
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Craig M Uox

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Verified Reviewer
| map-marker Auburndale, Florida

Dangerous condition

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I had one of their battery tenders on my motorcycle. It sent 120v house current through the bike and me when I walked by.

Thankfully I was uninjured. I mailed them the charger and they said at the time they would reimburse me for my expenses fixing the bike. I never heard anything, pandemic, life, etc. I finally followed up with them and was told they will only send me a new charger.

Like I want to get shocked again or something.

Anyway, terrible company and customer service, but Im mainly writing this to let people know who have been potentially injured that Schumacher is aware of the problem. Ill never buy another charger from them and think its borderline criminal they know about this problem and have done nothing.

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User's recommendation: Buy any other brand.

1 comment
Guest

The Schumacher brand is not quality. I have several dead, non-working chargers.

I didn't realize the charger could fail into "Electrocute Mode". Thanks for your post.

Others need to take note. Buyer beware.

Anonymous
map-marker Los Angeles, California

Sorry battery charger

It doesn't work,will not recharge,Third one in a 7 year period that doesn't work despite this last one was only used twice & was 6 months old.
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Kalyna Uwa

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Verified Reviewer
| map-marker Mount Laurel, New Jersey

Replacement product

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Schumacher Electric Corporation - Replacement product
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Schumacher Electric Corporation - Replacement product - Image 3
Schumacher Electric Corporation - Replacement product - Image 4
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Schumacher Electric Corporation - Replacement product - Image 6
Replacement product I have had my battery jumpstart box replaced twice now it keeps on exploding inside the battery swells up and it is no longer useful just by letting it sit the company has replaced it twice I would like a replacement that will actually work not swell up and go bad
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Tracy A Wmo

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Verified Reviewer

Help product is not working properly

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Updated by user Oct 19, 2022

Haven’t heard anything as of now

Updated by user Oct 19, 2022

When a person buys a product and they think they are getting the best that money can buy and that’s not the case you stop believing in there product

Updated by user Oct 19, 2022

Not good

Original review Oct 19, 2022
Product was working well one day went to go help my wife and it was not working had to spend money on something that should have been a easy fix
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Loss:
$60
Pros:
  • Okay ok
Cons:
  • Not working when i needed it

Preferred solution: Another charger just a replacement

Anonymous
map-marker Atlanta, Georgia

Bad battery chargers

started a claim but not sure it was processed. I haven't heard anything back. 770-572-**** I would like to get these 2 units swapped out
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Tracy A Ghh

Help product don’t work after buying

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Didnt talk to anyone waiting payed top dollar for the product why no answer!!!what do I have to do to get my problems taken care of
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Preferred solution: Product fixed

User's recommendation: Answer the phone

Raymon S Gtf
map-marker Tyler, Texas

The last couple years I bought four different Schumacher chargers every one of them has failed and every one of them I can't get parts y'all won't provide a wiring schematic that's intellectual proper

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Schumacher Electric Corporation - The last couple years I bought four different Schumacher...
Schumacher Electric Corporation - The last couple years I bought four different... - Image 2

I've got one function on my charger my boost that doesn't work it's in the rocker panel or in the little mode switch you don't produce the mode switch the control panel you don't sell the switch what company doesn't produce parts to fix what they sell I mean nowadays reliability is the name of the game I use this everyday and I can't keep one working and I can't get parts for him and if I can't get a Little help from this and get something going I guess I'll start buying another brand but I've been buying Schumacher as long as I can remember and if my business doesn't ring that much so be it. Now I see why y'all call this pissed consumer

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Houston, Texas

Trust me they deserve no stars

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Little over a year until warranty ran out peice of *** I will not buy another product from these people again. They're product sucks , I gotten batteries free for my cordless tools for free because of manufacturer defects and these people rather take your money and not help you so I'll never buy a product of people againif
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User's recommendation: If you want to give your money away this company will take it

Clarence C Ojn

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Verified Reviewer
| map-marker Monroeville, Alabama

Battery Charger Quit Working

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Hello, I have an XD6-CA and it was working and then it quit. I have NO idea why. I keep it indoors, so it hasnt; been in the elements. OK, so what it does, is , when i first plug it in , all 3 lights light up , the ngo out. So I place the cables to the battery and nothing. No lights, no charging, nothing.
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Preferred solution: Let the company propose a solution

Anonymous
map-marker Kitchener, Ontario

My converter does not turn on,need repair depot in kitchener ontario canada

Iam still awaiting from schumacher a warranty info and instruction on how to return my power converter that does not turn on and I only had this since late June. Come on let's get with it.
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Anonymous
map-marker Houston, Texas

Needed parts

Got back with me right away and stated that the parts are not available. Good quick service, would definitely do business with them again, If I needed more parts.
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User's recommendation: Would definitely do business with them again.

Jay B Bof

Charger goes dead before I can hit “Start”

SC1279 Battery charger power indicator blinks green for a few seconds when first plugged in, and then goes black. Same result using several AC outlets
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Preferred solution: Let the company propose a solution

norman g Ofb

This unit bought new about a year ago so I would have charger if needed doesn't work

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I bought this unit at went to use frist time about month ago. Doesn't work keeps flashing some message, Its a 1401 model and I called your help line Three tames. Get told that email would be sent to me instructing what to do. Guess what nothing, If I can I would like my money back since I bought a new charger and when I have problems no Help normangibspn40@***.com 715 743 ****
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Cons:
  • Service not good people say to get u off phone

Preferred solution: Let the company propose a solution

User's recommendation: I bought first time here, Buy from a more reliable company

Anonymous
map-marker Morocco, Indiana

Need replacement switch for 6-12 v battery charger

Hello, Spoke to person on the other end about the charger switch and they ( she ) seemed very unknowledgeable about the product even though I realize it has some age. Took it apart last night and it is a GE switch. Trying to find on my own at this time. Thanks
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User's recommendation: Leave that up to you.

Anonymous
map-marker Satellite Beach, Florida

Parts

Wasnt pissed just needed a price for a part
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